Privacy Policy

Last updated: December 1, 2025

This Privacy Policy explains how We collect, use, share, and protect Your information when You use our mobile application (“Service”). By using the Service, You agree to this Privacy Policy.

Interpretation and Definitions

• Application refers to CRM, the mobile application run by the Company.
• Company ("We", "Us", "Our") refers to CRM.
• Device means any device that can access the Service.
• Personal Data means information that identifies an individual.
• You refers to the employee, user, or authorized staff using the Service.

Types of Data We Collect

1. Personal Data

• Name (if provided)
• Email Address
• Phone Number
• User account information

2. Location Data (IMPORTANT)

Our application collects *precise and approximate location information* for the following legitimate business purposes:

• Employee Tracking – sales team, marketing team, delivery personnel
• Attendance Verification – marking check-in and check-out based on location
• Route Tracking – monitoring employee travel routes during work hours
• Visited Store Tracking – validating store visits and field activities
• Delivery Location Tracking – ensuring accurate and timely delivery services

Location may be collected:

• When the app is in use (foreground)
• When allowed by You: even in the background to enable continuous tracking required for field operations

You can disable location permissions from your device settings at any time.

3. Usage Data

Usage Data may include IP address, device identifiers, app activity, timestamps, and diagnostic logs.

How We Use Your Data

• To operate and provide app features
• To track employee activities for business operations
• To monitor attendance and verify working hours
• To support sales and route planning
• To improve service quality and app performance
• To contact You for important updates or notifications
• To verify identity and maintain account security

Sharing Your Data

• With Service Providers: For hosting, analytics, and communication.
• Legal Requirements: When required by law, court, or government agency.
• Business Transfers: In case of merger, acquisition, or asset sale.
• With Your Employer: Your company or organization may access your data for internal business use.

Retention of Data

We retain location and personal data only as long as necessary for business, compliance, and security purposes.

Security of Data

We use industry-standard security measures to protect Your data, but no digital system is 100% secure.

Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect such data.

Links to Other Websites

The Service may include links to other websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service means You accept these changes.

Contact Us

If you have any questions or concerns, contact us:

• Email: hk.bd93@gmail.com
• Phone: +8801735-807216